Queues are managed using a queue management system. In a queuing area, individuals form lines in a variety of situations and locales. Queuing theory is the study of the generation and propagation of queues. The queue management system is a collection of tools and sub-systems that help control customer flow, manage waiting times, and improve customer experience in a variety of industries, including banking, healthcare, retail, education, government, and telecommunications.
Service
Queue People & Parking Management Systems
Why Queue Management System?
- Customer wait time and service time are minimized.
- Enhances client satisfaction
- There will be no random and irregular queuing.
- Ensures that the customer’s journey and experience are seamless.
- Increases performance stats and improves service control
- Information on the group of individuals who entered the building
- Queue length, average wait time, operator time, and average processing time are all available.
KIOSK Based Queue Management System
Once entering the necessary information, the user-friendly kiosk system gives a printed slip to the user
His or her token number is written on the paper slip, along with an estimate of how long he or she will have to wait.
In a single location, local centralized server software handles various queues for different departments or services
LED display boards to display the new number of serving tokens
Client software that allows operators to service customers according to their queue token sequences.
Various types of reports are produced for management needs.
People queue management that is devoid of hassles results in a pleasant and well-managed workplace
The SMS feature is an optional service that we provide based on customer demand
Parking Management Systems
Parking is a crucial component of the transportation. Vehicles must park at every destination. A typical automobile is parked 23 hours every day and uses several parking spaces every week.
Parking convenience affects the convenience of reaching destinations and thus affects overall accessibility. Parking facilities are a significant cost to society, and parking conflicts are among the foremost common problems facing designers, operators, planners, and other officials. Such problems are often defined either in terms of supply (too few spaces are available, somebody must build more) or in terms of management (available facilities are used inefficiently and will be better managed).
Management solutions tend to be better than expanding supply because they
support more strategic planning objectives
Reduced development costs and increased affordability.
More compact, multi-modal community planning (smart growth).
Encourage the employment of other modes and reduce automobile use (thereby reducing holdup, accidents, and pollution)
Improved user options and quality of service, particularly for non-drivers.
Improved design flexibility, creating more functional and attractive communities.
Ability to accommodate new uses and reply to new demands.
Reduced impervious surface and related environmental and aesthetic benefits.
Parking management refers to policies and programs that end in additional efficient use of parking resources. Parking management includes several specific strategies. When appropriately applied, parking management can significantly reduce the amount of parking spaces required during a particular situation, providing a spread of economic, social, and environmental benefits. When all impacts are considered, improved management is usually the simplest solution to parking problems.
Entry and Exit Stations
Entrance and Exit gates in parking areas of medium-large dimensions where it is necessary to possess total control by operators, cash point shifts, subscription cards and tickets management. Basic functions of the device survive even in case of network failure
Parking Guidance System
Park Assist systems drive greater performance, increased revenue, better efficiency, increased security, safety, an elevated parker experience and ROI. Our systems help to provide vehicle information to the operator in both parking garages and outdoor car parks. The markets we help include shopping and retail centers, mixed use facilities, airports, hospitals, casino and gaming facilities, colleges and universities, corporate campuses, citywide guidance, architects, consultants, engineers and parking system integrators.
